Frequently Asked Questions
Everything you need to know about the New Steine Hotel. If your question is not answered below, please give us a call on 01273 681546 or email reservation@newsteinehotel.com.
Q – Where is New Steine located?
The New Steine Hotel is located in Central Brighton. It’s just a six-minute walk from the iconic Palace Pier and only 10 minutes from the vibrant shopping and dining area of The Lanes, making it the perfect base to explore Brighton.
Q – What is the address of New Steine?
The New Steine Hotel is located at: 10 & 11 New Steine, Brighton, BN2 1PB, United Kingdom
This central Brighton location puts you just a short walk from the seafront and popular attractions.
Q – How long has New Steine been open?
The New Steine Hotel has been proudly serving guests for over 26 years, offering a welcoming and comfortable stay in the heart of Brighton.
Q – What is the phone number of the New Steine?
You can reach the New Steine Hotel at 0044 (0) 1273681546. Our friendly team is available to assist with any inquiries or booking arrangements.
Q – What is the email address of the New Steine?
For bookings or enquiries, you can reach us at reservation@newsteinehotel.com. We’re happy to assist with any questions or special requests.
Q – Is room service available at New Steine?
Yes, room service is available at the New Steine Hotel, allowing you to enjoy a comfortable and convenient dining experience in the privacy of your room.
Q – Can I store my luggage before check-in or after check-out at New Steine?
Yes, we offer full luggage storage services, allowing you to securely store your bags before check-in or after check-out. We also provide facilities to freshen up so you can make the most of your time in Brighton.
Q – Does New Steine offer concierge services?
Yes, the New Steine Hotel offers a comprehensive concierge service. Our team take pride in sharing expert local knowledge to help you discover the best of Brighton.
Q – Is New Steine wheelchair accessible?
The New Steine Hotel has a few steps at the entrance, and unfortunately, we do not have a ramp. However, we are happy to assist guests with mobility needs, so please feel free to contact us in advance for any special arrangements.
Q – What forms of payment are accepted at New Steine?
We accept a variety of payment methods, including all major credit and debit cards, BACS payments, and cash payments. For your convenience, we offer flexible options to suit your needs.
Q – Do I need to pay in advance or at check-in at New Steine?
Yes, payment is required in advance to secure your reservation. For further information, do not hesitate to contact us.
Q – What are the check-in and check-out times at New Steine?
Check-in at the New Steine Hotel is from 2:00 PM, and check-out is by 11 AM. If you need flexibility with your check-in or check-out times, please contact us in advance, and we’ll do our best to accommodate you.
Q – What is the cancellation policy at New Steine?
Our cancellation policy requires that cancellations be made at least 3 days prior to arrival to avoid any charges. Please check your booking terms for specific details, as policies may vary depending on the rate or special offers.
Q – Are there rooms with a sea view at New Steine?
Yes, all our front-facing hotel rooms offer stunning sea views, allowing you to enjoy the beauty of Brighton’s coastline right from your room.
Q – Are there any attractions close to New Steine?
Yes, the New Steine Hotel is ideally located near many of Brighton’s top attractions, including:
- Palace Pier
- Sea Life Centre
- British Airways i360
- The Upside Down House
- Theatre Royal Brighton
- Royal Pavilion
- The Lanes & North Lanes
- Churchill Square Shopping Centre
Whether you’re interested in history, shopping, or seaside fun, you’ll find plenty to explore just a short walk away from the hotel.
Q – Can I host private events at New Steine?
Yes, the New Steine Hotel offers a great setting for private events. Whether it’s a small gathering, celebration, or business function, we can accommodate your needs and provide personalised service to ensure your event is a success.
Q – Is there a restaurant at New Steine?
Yes, the New Steine Hotel features a bistro dining area offering a limited menu. While the menu is more compact, it focuses on high-quality, delicious dishes perfect for a relaxing meal in a cosy setting.
Q – Does New Steine provide baby cots or highchairs?
Yes, we offer baby cots and highchairs upon request, ensuring a comfortable stay for families with young children. Please let us know in advance, and we’ll be happy to prepare these for you.
Q – What food and drink options are available at New Steine?
The New Steine Hotel offers a light menu featuring delicious bites, as well as a full bar offering a variety of drinks.
Q – What kind of breakfast is served at New Steine?
At the New Steine Hotel, we offer a buffet breakfast with a variety of options, as well as a plated full breakfast made to order. We cater to all dietary preferences, including vegetarian and vegan options.
Q – Are there opportunities to exercise at New Steine?
Yes, the New Steine Hotel has a partnership with a local Gym, giving guests access to excellent fitness facilities during their stay.
Q – Does New Steine have any meeting rooms?
Yes, the New Steine Hotel has one meeting room, ideal for small business gatherings, conferences or private functions.
Q – Is there free Wi-Fi at New Steine?
Yes, we offer free Wi-Fi throughout the hotel.
Q – Is there a business lounge or co-working space at New Steine?
Yes, the New Steine Hotel features a lounge area providing a comfortable space to relax or work.
Q – How can I get to New Steine from the nearest airport?
The nearest airport to the New Steine Hotel is London Gatwick Airport. You can reach the hotel easily by:
- Train: Direct trains to Brighton Station take around 30-40 minutes, followed by a short walk or taxi ride to the hotel.
- National Express: Coaches run regularly from Gatwick to Brighton, with a journey time of about 1 hour.
- Taxi: A taxi ride from Gatwick takes approximately 45 minutes.
Q – Does New Steine offer a shuttle service from Brighton City Airport?
While we do not offer a direct shuttle service from Brighton City Airport, we can easily arrange a taxi for you upon request, ensuring a smooth and convenient transfer to the hotel.
Q – Is parking available at New Steine?
Yes, parking is available at the New Steine Hotel. We offer voucher parking at £9.00 per 24 hours, which allows you to park in any of the residential bays around the hotel. Additionally, there are pay-on-display parking spaces right outside the hotel.
Q – How far is New Steine from the centre of Brighton?
The New Steine Hotel is located in the heart of Brighton, making it a perfect base to explore all the attractions, shopping, and dining the city has to offer.
Q – Is New Steine pet friendly?
Yes, the New Steine Hotel is pet-friendly. We welcome pets at no extra charge. Please let us know in advance so we can allocate a suitable pet-friendly room for you and your furry companion.
Q – What languages do the staff speak at New Steine?
The staff at the New Steine Hotel speak English, French, Spanish, German, and Italian, ensuring that we can assist a wide range of guests in their preferred language.
Q – Is New Steine child/family friendly?
Yes, the New Steine Hotel is a family-friendly hotel and offers family rooms to accommodate guests with children.
Q – What are some of the property amenities at New Steine?
At New Steine Hotel, we provide a range of complimentary amenities in every room, including water bottles, shampoo, shower gel, body lotion, and a hairdryer. Additionally, we offer iron and ironing board upon request for your convenience.
Q – What restaurants are close to New Steine?
The New Steine Hotel is surrounded by over 450 restaurants offering a diverse range of cuisine ,including Modern British, French, Indian, Italian, Thai, Chinese, Korean, Balinese, Spanish, Polish and more. Whether you’re in the mood for fine dining or casual bites, you’ll find something to suit every taste just steps away from the hotel.
